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Ping is operated by Wontak Choi. For account issues, bug reports, safety concerns, or feedback, email support@ping.io.kr. Please include the issue and your iPhone model. Never send a password or Apple sign-in code.
Sign-in and invitations
Sign in with your Apple Account. To add a friend, open their invitation link and choose a ping reaction. If a link no longer works, ask your friend for a new one; they can reset their link in Ping settings.
Notifications
Check that notifications are allowed for Ping in iPhone Settings. Ping’s Settings screen also lets you turn unanswered-ping reminders on or off.
Profile photos
Choose only a photo that you have the right to share. When you save a profile photo, you allow Ping to store and show it to your connected friends to provide the service. You can remove the photo in Ping settings or delete your account to end this permission. You keep ownership of your photo.
Delete your account
In Ping, open Settings → Delete account and confirm. This deletes your Ping account and active app data. You can also remove Ping from Sign in with Apple in your Apple Account settings. If you cannot access the app, email us for help.
Privacy
Read our Privacy Policy for information about data handling and deletion.