English
In the app
Open Ping → your profile and Settings → Account management → Delete account, then confirm. Account deletion is permanent.
Without the app
Email support@ping.io.kr with the subject “Delete my Ping account”. Tell us whether you signed in with Apple or Google and the email associated with that login. If you used Apple's Hide My Email, use the relay address shown for Ping in your Apple Account settings.
We will verify that you own the account before processing the request and confirm completion by email. We aim to process the deletion within three business days after ownership verification. Never send passwords, login codes, identity documents, or private photos. Ping is operated by Wontak Choi.
What is deleted
Your active Ping account, profile and profile photo, friendships, ping history, invitation links, and registered push tokens are removed. Connected friends will lose their Ping relationship with this account.
Data that may remain
Safety reports and handling records, including necessary account identifier snapshots, are normally retained for 180 days after final review and case closure. Necessary records may remain longer for an ongoing investigation or a specific legal preservation obligation. Service statistics without account identifiers may remain. Support emails are normally retained for 90 days after case closure, subject to ongoing disputes or specific legal obligations, and are not automatically removed with the app account. Provider backups and technical logs follow their retention schedules or legal obligations. Contact support for retention details or to request deletion of support emails.
Deleting Ping does not delete your Apple or Google account. Read our Privacy Policy for more information.