English
Version October 9, 2026
These standards apply to all Ping users and content. Ping prohibits child sexual abuse and exploitation (CSAE), including child sexual abuse material (CSAM), grooming, sexual solicitation of minors, sextortion, and promoting or facilitating these activities.
Report a concern
In Ping, open the person's detail menu and choose Report → Sexual or unsafe content. Use Block to stop contact. You may also contact support@ping.io.kr. Provide the account or incident details needed to investigate; do not send, copy, or forward suspected illegal images or videos.
How we respond
Our safety contact reviews reports, with an initial-review target of 24 hours. We act on identified violations, including removing prohibited content and restricting or suspending accounts. We report confirmed CSAM to the relevant regional authority or NCMEC as required by applicable law. Investigation and reporting may take longer than the initial review target. If someone faces immediate danger, contact local emergency services.
Safety contact
Wontak Choi, Ping operator and designated child-safety contact, can be reached at support@ping.io.kr for child-safety reports and questions from authorities or Google Play.
See our Terms of Use and Privacy Policy for content rules and data handling.